£0.00
My Basket, 0 items

No products in the basket.

Privacy Policy

Privacy Statement and Cookie Policy

Last Updated: 8th of January, 2023
Effective Date: 8th of January, 2023

This Privacy Policy/Statement (“Privacy Policy”) describes the policies of

Direct Kitchen Doors Online Limited
2 The Bungalows
Cwmnantygroes
Six Bells
Abertillery
Blaenau Gwent
NP13 2PW

Email
[email protected]
Telephone: 0333 335 5714

on the collection, use and disclosure of your information that we collect when you use our website (https://www.directkitchendoors.co.uk/ ). (the “Service”).

By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Data Collected and Use:
We will collect and process the following personal information about you:

  • Name
  • Billing Address
  • Delivery Address
  • Email Address
  • Telephone Number
  • Credit/Debit Card Details
  • Website Password

We will use the information that we collect about you for the following purposes:

  • Creating user account
  • Managing the customer account
  • Managing the customer order
  • Processing payment
  • For delivery purposes (including passing your personal information onto our suppliers)
  • User support
  • Administrative information
  • Customer feedback collection

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Retention of Your Information:

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at [email protected]. We will respond to your request in accordance with applicable law.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookie Policy:

We use cookies to help you navigate our website efficiently and to perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorised as “Necessary” are stored on your browser as they are essential for enabling the basic functionalities of our website.

We also use third-party cookies that help us analyse how you use this website, store your preferences, and to provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.

You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience. The cookies that we capture, which can generally be individually turned on/off, are as follows:

Necessary (Always Active):

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional:

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytics:

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance:

Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertisement:

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

Others:

Other uncategorized cookies are those that are being analysed and have not been classified into a category as yet.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links and Use of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the Privacy Policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may contact our Data Protection Officer at:

Direct Kitchen Doors Online Limited
2 The Bungalows
Cwmnantygroes
Six Bells
Abertillery
Blaenau Gwent
NP13 2PW

Email[email protected].

We will address your concerns in accordance with applicable law.

Measuring and Fitting Guides

Giving your kitchen or bedroom a fresh facelift is easier than you think. Whether you are new or experienced when it comes to DIY, we can help you to create an inspiring new kitchen or bedroom with the minimum of fuss. Our simple to follow, step by step How-to Guides include valuable advice and drawings that demonstrate how to measure and install kitchen and bedroom doors, accessories, handles and hinges. Full of useful measuring and fitting tips, our handy Guides are an ideal resource that ensure easy fitting of an affordable new kitchen or bedroom. No ‘expert’ fitters will be required!