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Care & Maintenance

Care and Maintenance of Kitchen and Bedroom Doors

General Information

The following guidance is generic for all our kitchen and bedroom door range. If you have a specific door query, please contact us by emailing [email protected].

As with all timber-based items, our products should not be stored or installed in a newly plastered, damp, or high humidity environment.

Before commencing any work on doors or accessories, i.e., hinge boring, handle installation, cutting etc. please inspect the product thoroughly, making sure that it is free from scratches or blemishes.

Once the product has been altered in any way from the state it was supplied, it cannot be replaced. For further information, please see our Returns and Cancellations.

General Cleaning Guidance

To clean your doors, we suggest following the below cleaning instructions, And care kits

  • Clean doors using a damp (not wet) cloth.
  • Clean doors using lukewarm water with no more than 5% soap.
  • Dry doors using a soft, dry cloth.
  • Any marks on surfaces, such as from cooking or general kitchen use, should be wiped immediately.
  • Any liquids which tip onto the doors, should be wiped immediately to avoid water entering joints.

When cleaning the doors, we suggest that you avoid the use of any strong or abrasive cleaners, as these may damage the finish or alter the colour of the door. The following is a non-exhaustive list of products to avoid:

  • Furniture polish
  • Bleach / chlorine-based cleaning products
  • Vinegar based detergents
  • Abrasive detergents
  • Solvents
  • Multi-purpose products
  • Alcohol based cleaners, such as white spirits
  • Ammonia or any other similar product
  • Scouring pads or abrasive cloths

Care when Fitting

Please inspect all products upon delivery. We cannot accept returns, even for faulty products, once the product has been altered in anyway. For further information, please see our Returns and Cancellations page.

Always handle all products with care to avoid damage, leaving any protective film in position until all installation works are complete. When fitting hinges and handles to doors/drawers, please ensure they are placed on a clean and smooth cushioned surface to avoid scratches to the product.

Direct exposure to sunlight may cause the protective film to damage the surface of the door and, it is therefore recommended that you remove this film as soon as possible after fitting.

Due to the manufacturing process, vinyl doors must not be exposed to temperatures above 70 degrees centigrade as this may cause damage to the doors surface.

To avoid damage by excessive heat please follow these simple guidelines:

  • When installing doors adjacent to ovens, always ensure that doors are shielded by using heat deflector strips.
  • Never use any appliance which generates high levels of heat or concentrated steam (such as a toaster, kettle or pressure cooker) directly under or adjacent to a door or panel.

Gloss and Matt Colours

  • It is recommended that the protective film is left in place during installation, to help protect the surface of the door.
  • Once installed, the protective film must be removed.
  • The door should not be cleaned or wiped for seven days after removing the protective film, as the surface needs to ‘cure’.
  • Polishing High Gloss finishes will leave minor scratches and polish marks, which is normal for this type of finish.
  • We Recommend using  a Care kit

Timber and Veneer Doors

Timber is a natural product and, therefore, colour, grain structure and features will differ from door to door.

Timber and veneer doors have a unique and natural characteristic and, because of this, these colours may change over time. Please be aware of this natural colour change when ordering doors to suit a previous install. Also take note of this if your door samples are over 6 months old.

Timber doors are affected by moisture; if there is too much moisture in the environment, it can have an adverse effect on the door. Please check the moisture content of a room before installing timber doors.